Modify or Cancel your reservation
The Shore Hotel and Residences Melaka will make available the best guest room \ price for the hotel (the "Best Price Guarantee"). " The Shore Hotel and Residences Melaka Website" are the websites owned or operated by or on behalf of The Shore Hotel and Residences Melaka bearing the logo and branding of The Shore Hotel and Residences Melaka.
In the unlikely event that a lower price at The Shore Hotel and Residences Melaka is made available on a non-The Shore Hotel and Residences Melaka website (the "Competing Price"), upon its receipt of a claim that satisfies these Best Price Guarantee terms and conditions (the "BPG Terms"), The Shore Hotel and Residences Melaka will honor that Competing Price and provide the individual that submitted the valid claim one of the following: (1) an additional 10% discount off the Competing Price per room per night; or (2) a voucher that the guest can use during their stay, the amount of the voucher will be equal to the difference between the original reservation rate and the competing price.
PLEASE NOTE: You don\'t need to make a booking on the competitor website, just email the complete details of your claim to email@example.com. We will get in touch with you within 48 hours from the receipt of the claim to verify its validity.